When shopping on Flipkart, consumers encounter the Protect Promise Fee, an additional charge that often sparks curiosity. This fee, which can range from ₹19 to ₹149 depending on the product, might seem like an unnecessary expense. However, paying this fee offers two significant advantages that many users may not be aware of.
The primary benefit of the Protect Promise Fee is the secure delivery of your product. The fee also grants access to Open Box Delivery. This allows customers to inspect their product at the time of delivery to ensure it matches their order, protecting them from potential fraud or receiving damaged goods.
Instances of fraud, such as receiving incorrect items like soap or stones instead of the purchased product, are not uncommon. The Protect Promise Fee provides peace of mind by enabling customers to verify their product’s authenticity before accepting the delivery. This fee is typically applied to electronics and premium home appliances, including soundbars, smart TVs, refrigerators, tablets, and air conditioners. While some products, like data cables, may not be subject to this fee, it’s important for shoppers to be mindful of the charge during checkout.