In a candid address at IIM Bengaluru, Infosys founder N.R. Narayan Murthy lauded the Reserve Bank of India’s (RBI) pivotal role in revolutionizing digital payments through UPI. He called RBI a forward-thinking powerhouse that elevated UPI to a public utility—cheap, seamless, and reliable for the masses.
‘By democratizing UPI, RBI has not only gained the confidence of everyday Indians but also bridged digital divides across socioeconomic strata,’ Murthy noted. The event, hosted by the Center for Digital Public Goods, delved into the values, governance, and decisions fueling India’s payment transformation.
Murthy shared leadership wisdom: true organizations thrive on integrity where sayings match doings, especially in safeguarding employee dignity. He advocated for compassionate capitalism backed by discipline and ethical leadership to advance society.
Technology evolves rapidly, he warned, urging constant adaptation. Murthy lamented the scarcity of documented institutional narratives in India, from hurdles overcome to tech adoption struggles. ‘These stories are institutional memory, vital for sustained progress,’ he asserted.
The cornerstone lesson? Open, affordable code stifles monopolies and sparks creativity. With quality leadership, innovation flourishes. To students, he preached simplicity in life, rejecting extravagance, positioning them as torchbearers of sensitive capitalism that ignites entrepreneurship and national prosperity.