A major disruption hit digital payments in India as users faced issues with UPI transactions. Popular platforms like PhonePe and Paytm stopped working, leaving many unable to complete payments. The outage caused frustration among users relying on these apps for daily transactions.
“NPCI had faced intermittent technical issues owing to which UPI had partial decline. The same has been addressed now and the system has stabilised. Regret the inconvenience,” said the National Payments Corporation of India (NPCI), the government-owned retail payments and settlement systems operator.
As per DownDetector, around 2,750 users reported issues with UPI transactions by 7:50 PM. Additionally, 296 Google Pay users also faced problems, according to the website.
Banking services were affected too, with SBI facing fund transfer failures (47 per cent), mobile banking issues (37 per cent), and online banking disruptions (16 per cent). Overall, 84 per cent of UPI complaints were about failed payments.
Many users took to social media to share their struggles with Google Pay and PhonePe, wondering if others were facing the same technical issues.